Shipping & Delivery Policy
semanticstore.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.
How the delivery charge is calculated for multiple units?
The shipping charge may be specified separately for every product or towards the end of the order at the time of checkout. For multiple products ordered where the shipping charge is separately mentioned, the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. For the products where shipping charge is not mentioned, the delivery fee is calculated separately when customer orders multiple products to ensure that the customer is not charged twice for one package.
Our prices are all inclusive of GST. All taxes are included with the list prices applicable in your region. There will be an Extra Octroi charges for shipment to regions where Octroi is still prevalent.
How long does it take for an order to arrive?
Orders are dispatched within 3-5 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 8 to 10 working days if not sooner. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order and you will be provided with appropriate tracking of the package.
What if I the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Please get in touch with us at firstname.lastname@example.org.
If you find out that the product is damaged upon opening the package, please click photographs of the package, the holistic product and the part where damage is visible and please get in touch with us at email@example.com mentioning your Order ID. We will personally ensure that a brand-new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.